Troubleshooter Cards
Troubleshooter cards provide a means for informing patrol officers of chronic neighborhood problems or conditions that are not of an emergency nature. This initiative is designed to be an effective, proactive response to neighborhood concerns. For instance, Troubleshooter Cards are frequently used to report groups of disorderly teens that routinely congregate on local street corners. Likewise, this mechanism has been successfully used to inform the police department of special community events so that officers can provide additional security. Basically, any non-emergency problem or condition that the police patrol force should be made aware of can be reported using the Troubleshooter Card.
Once we receive the report, it is routinely read to officers during daily roll calls. The information reported in the complaint is recorded by the individual officers in their patrol notebooks and are responded to by patrol officers between calls for service.
Please include as much information as you can in the form provided. Incomplete or inaccurate information will delay processing of this report and may compromise our ability to quickly and effectively respond.
Please note that you may remain anonymous, however, if you choose to do so we will be hampered in our ability to elicit additional information from you that might aid us in attaining a long-term solution to this problem. Consequently, your anonymity may compromise the efficiency of our efforts to resolve the problem in a satisfactory manner.
If you elect to provide us with your identity, we will treat it as confidential information and will not disclose it outside this agency except as required and permitted by law.
For more information, contact Community Relations at (228) 868-5703.
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